Why no phone number?
We’re as quick as we can be to respond to digital communication, but we keep a strange set of hours — early fishing charters, late-night bookings. We’re out at sea, we’re running around the marina — we have people working even at 11 pm answering emails.
Our inbox is open from 8am-12am, but it’s hard to guarantee staff will always be at a desk for a phone call.
I love this article from INC.com explaining how phone calls can interrupt efficiency. It may sound strange, but believe it or not, we can actually get back to all guests faster if we keep things digital. With digital communication, we answer each inquiry in order as fast as we can, as they come in.
Here’s the INC.com article about phone call inefficiency.
It’s not that we don’t want to talk to you over the phone — we’d be more than happy to schedule a call for custom questions, specific details once we’ve been in touch about your charter details through your inquiry request on the site or webchat.
Selecting the boat you’re interested in chartering and following the booking inquiry prompts is the best way to get in touch, or using this contact form on the page here.
Email is a great way to get in touch…
Where are we located?
Our 62′ Mi Vieja is located at Dock letter i (as in iguana).
Our 60′ Sunseeker is located at Dock H.
Our 37′ Nova is located at Dock F.
If you have booked a yacht other than those, we send out that dock location with your booking information. If you can’t find that, just let us know via email and we’ll send you the Google Maps location.